1. Agreement to Terms

By accessing or using Victoria Bay Eco-Tourism's website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access the Site or use our services.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

3. User Representations

By using the Site, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete
• You will maintain the accuracy of such information and promptly update such registration information as necessary
• You have the legal capacity and you agree to comply with these Terms and Conditions
• You are not a minor in the jurisdiction in which you reside
• You will not access the Site through automated or non-human means
• You will not use the Site for any illegal or unauthorized purpose
• Your use of the Site will not violate any applicable law or regulation

4. Booking and Payments

Booking Policy

All tours and services must be booked in advance through our website or authorized agents. A deposit may be required to secure your booking. Full payment is due prior to the commencement of the tour unless otherwise agreed in writing.

Payment Methods

We accept various payment methods including credit cards, debit cards, and electronic bank transfers. All payments are processed through secure payment gateways.

Pricing

All prices are quoted in US dollars and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.

5. Cancellation Policy

Our cancellation policy is designed to be fair to both our customers and our business:

In case of extreme weather conditions or other circumstances beyond our control that force us to cancel a tour, customers will receive a full refund or the option to reschedule.

6. Participant Responsibilities

Participants must:

• Follow all instructions from guides and staff
• Disclose any medical conditions or limitations that may affect their participation
• Respect the natural environment and wildlife
• Arrive on time for scheduled tours
• Bring appropriate clothing and equipment as recommended
• Not consume alcohol or illegal substances before or during tours

We reserve the right to refuse participation to anyone who we believe may be under the influence of alcohol or drugs, or whose behavior may pose a risk to themselves, other participants, or the environment.

7. Liability Waiver

Participation in our tours involves inherent risks including but not limited to physical injury, illness, or death. By booking with us, you acknowledge these risks and agree to release Victoria Bay Eco-Tourism, its employees, and agents from any liability for:

• Any injuries or damages resulting from participation in activities
• Loss or damage to personal property
• Additional expenses resulting from changes in itineraries or delays

You acknowledge that you have voluntarily chosen to participate in these activities and assume all risks.

8. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
• Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email
• Use the Site to advertise or offer to sell goods and services
• Circumvent, disable, or otherwise interfere with security-related features of the Site
• Engage in unauthorized framing of or linking to the Site
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
• Make improper use of our support services or submit false reports of abuse or misconduct

9. Changes to Terms

We reserve the right to modify these terms at any time. We will alert you about any changes by updating the "Last Updated" date of these Terms and Conditions. Any changes or modifications will be effective immediately upon posting the updated Terms and Conditions on the Site, and you waive the right to receive specific notice of each such change or modification.

10. Governing Law

These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of Hong Kong applicable to agreements made and to be entirely performed within Hong Kong, without regard to its conflict of law principles.

11. Contact Information

For any questions about these Terms and Conditions, please contact us at: